Know - How

Hospitality has been at the core of SMR since the beginning, we have spent the last 6 years solidifying our reputation and creating fantastic working relationships with our clients.

Our goals we aim for while recruiting:

Recruit the Right People

We strive to receive no complaints, provide determined and competent staff that are enthusiastic about their work. We use a variety of techniques to make sure we match the best candidate with the requirements we are given.

Keep the Employees Happy

We aim to increase job satisfaction, through this we improved team work, minimal absence, and heightened customer service. Retaining a happier employee is a number one goal of SMR

Ways in which we achieve job satisfaction training, regular performance evaluation and appraisal. We also go further to recognise when a staff member has been going the extra mile by rewarding achievement.

Keep the Client Happy

We make sure we carry out every requirement brought to us by the client to the highest standard, we quickly create a trusting and personal working relationship by tailoring our services and being completely coherent when communicating our processes.